Frequently Asked Questions

About Teesort.com

How can I register on Teesort.com?

Just click on the 'create an account' link on the header. Follow the simple steps to register or just click here 

What is Teesort.com?

Teesort is your home for creativity. At TeeSort you get a chance not only to choose from a variety of funky T-shirts, but also, if you’re a designer, it’s your platform to showcase your talent. Cool ugh? That’s not all – there are prizes to be won and reward points to be gathered! Teesort is always hot and happening! 

Delivery Information

Participation

How can I submit my designs?

Great – so you’ve decided to unleash your creativity through Teesort! 
Click on the submit button at the top/bottom header. It’s fast and simple. 
Alternatively you can sign up and go to your accounts page. Under the My Design section you can start submitting your designs.

Can I remove my submission after 90 days?

With us, everything is possible. Once a design is put up, it cannot be removed for 90 days. After 90 days, you can write us an email at info@teesort.com and we will remove it. It’s that simple!

How do I report a plagiarized design?

People who indulge in plagiarism are totally uncool and totally unwanted on TeeSort.
We do all kinds of possible checks to ensure that a design is not copied, but it is not humanly possible to be 100% sure. We look forward to our awesome and attentive community to report such incidents to us.
To report a design, click on 'Report Abuse' link on the footer and let us know about the reason and the original source.

When/How can I encash my Reward Money?

Can't wait to get your hands on the green paper??? Well, we are not surprised!!!
All your earnings (Affiliate + Royalty) can be redeemed for cash once you have a minimum of 1000 Points.
1 Point = 1 Rs!!!
To make a request for reimbursement, simply drop us an email at rewards@teesort.com from your registered email id indicating the amount to be reimbursed (>1000 Rs.) Once we process your request, we will send you a cheque with your well deserved earnings!

What is Royalty Bonus?

Royalty bonus is the money earned by designers when their T-Shirt’s are sold. The more the T-Shirt sells, the more you earn. Simple!

How does scoring/voting work?

It’s fair and straightforward. Each design relays into competition for a period of 90 days in which the design is up for voting. After the voting period is over, the scores are calculated based on the number of votes received, the score in each vote and the popularity of the design. The highest scorers are declared as winners.

Who decides the winning submissions?

The Community does – that means, YOU! The final decision depends on your comments, votes and the jury. The selection process is quite straightforward and transparent. You decide what you wish to wear!

How can I vote for my favorite designs?

Just click on the Vote link on the top bar and select the design you wish to vote for. The score is from 1 to 5 (5 being the best).

What rewards will I get if my design submission wins?

If your design submission wins, you’re in for some great prizes and surprises!
Sample this – winning designs get cash prizes, you get a lifetime supply of T-shirts, royalty on each T-shirt sold and lots and lots of publicity. That’s good news, right?
For more information, please refer to the page How it Works?

Why was my design rejected?

Don’t be disappointed – there’s always another chance!
Designs can be rejected because it does not comply with our acceptable standards such as 
- Colour gradations are not accepted. The number of colours cannot exceed 7. 
- Same design has been submitted twice. 
- Infringement of copyrights (one possibility is that the design is extremely similar to another design) 
- Complaints: If a complaint is received for a design for being offensive or of adult nature.
Thanks for your understanding!

Billing and Account

Product Information

Washing Instructions

Machine wash with cold water and mild detergent is ideal. Tumble dry low. Wash dark colored tees separately. Use non-chlorine bleach if needed. Do not iron any print or any other embellishment. Do not dry clean. A small amount of shrinkage on the first wash is common, but the tees are assured against shrinkage in general.

What kind of fabric and printing is used for the T-shirts?

The very best – we use the highest quality of 100% super-combed Indian cotton with bio-wash. The fabric goes through several treatments which assures color fastness and shrinkage (within acceptable international standards). 
Printing: We use high quality screen printing and/or transfer printing depending on the design. Needless to say, we care for the environment and all our processes are eco-friendly.

Additional FAQs

Shopping/Order Placement/Cancellations

Where can I buy Teesort offline?

We are very happy to share that we have recently shifted to our new office in Chattarpur,

Also, we are placed at 40 different planet M stores across the country for all those who love shopping in person. 

My favorite print is out of stock. How can I order it?

We understand your preference for your favourite print. We regularly do reprints of T-shirts which are out of stock. Patience is the name of the game – wait till the next lot is printed.
Or contact us, we are here only for you and will be happy to figure out another solution. Remember, where there is a will there is TeeSort

Can I buy those designs on which voting is over but they do not feature under winning designs or shop link?

Nopes :-( only the winning designs are printed. But if you require a large quantity, then we can consider :-)

Can I buy those designs on which voting is not yet over?

Not yet. Only when it has been declared a winning design would you be able to buy it.

My order has failed but my money has been debited from my account. Now what should I do?

Please e-mail us on info@teesort.com with your purchased order number. We will immediately process the order so that you get your product as soon as possible. After all, how can we keep you away from the awesome Teesort experience!

How can I send my order as a gift?

Gifting a TeeSort product is a great idea! When making a purchase, just add the shipping address as the address where you wish to send the gift to. In case you wish to include a message along with your gift, you can make a comment at the time of placing the order. 
Rest you leave on us. Your gift will be delivered in gift wrapper with handwritten personal message. Go! Make an impression with your exclusive gift. But hey … be crisp in your message... you have only 100 characters to express.

How can I record my order status?

Yes, just go to your accounts page and click on view your order history.

Alternatively, you can also go to Order Invoice, fill in the Order ID & email to get the Order Status.

Can I buy t-shirts directly from your outlet?

We currently do not have an outlet! However, look at the bright side – we’re there for you online, 24X7. And here’s even better news – we’re soon gonna launch retail stores – yes, real brick-and-mortar stores. 
After all, we want to give you as many options to shop as possible – whether virtual or traditional!

Can I buy more than one item at a time?

Of course! Everyone likes more. There is no limit to shopping at Teesort.com!

How can I cancel or change my order?

Just drop an email to info@teesort.com with reference number of your purchase. In case we have not shipped it yet, we will cancel your order, else you’ll have to send it back to us and we will offer you a refund.

How can I place my order on your website?

Like everything at TeeSort, this is extremely simple.

  1. Go to the Shop Section
  2. Pick what you like and add to cart  
  3. Click on checkout when ready to buy
  4. If you have any comments, add them and then click on continue
  5. Make the payment

......and all you’ve now got to do is wait for your shipment! 

How do I get coupons?

TeeSort.com keeps coming up with new offers which are sent via our newsletter and get updated on our FB page. You can also visit www.cuponation.in to check our latest coupons.

Is it safe to use my Credit/Debit Card on this website?

Absolutely safe! Relax buddy– we partner only with trusted names in the industry and use PayPal and CCAvenue for accepting payments. Teesort does not store your credit card or online bank account information at any time.
We use PayPal, so the information is sent directly to PayPal and is not stored on our site. PayPal is world’s most popular third party payment provider with 180 million users worldwide.
We also use CCAvenue, so the information is sent directly to CCAvenue and is not stored on our site. CCAvenue is South Asia’s largest payment gateway solution and uses 128 bit encryption which ensures complete online security.
Your online transactions are handled by the world’s best. Anyway if you are still not sure checkout our other payment options like Cash On Delivery(Valid in India).

Shipping

Are there different courier charges for different combinations of items?

All products at TeeSort.com are now shipped free within India! No shipping charges means a happy YOU! :)

What are the delivery charges to my location?

You might be in Shillong or Kerala, for all orders paid online we have a single rate of delivery within India – Rs. 0! Yeah you read it right! Its Free! Enjoy Shopping! 
International delivery charges vary from country to country, which the website will show automatically. 
Whether you’re in India or abroad, distance is never a constraint at Teesort.com!

 

How much time does it take for an order to arrive?

All good things take some time! Please give us a few days for your order – after all, we want our service to make you happy and make you keep coming back! Orders can take around 5 to 6 working days. International orders can take 11 to 15 working days.

I want next day delivery at any cost. Can TeeSort help?

TeeSort is always ready and able to help. Please contact us.

Payment Queries

What are the methods of payment available?

We accept the following:

1. Online payments (Mastercard/VISA/Debit cards/ Net Banking/Mobile Payment/ITZ Cash Card) in Indian Rupees via CCAvenue.
2.Credit Cards (MasterCard, American Express and Visa) via PayPal 
3. DD in favour of 'BMA Print Pvt. Ltd.' payable at New Delhi.
4. Cash-on-Delivery (you can order the tee and pay for it when it reaches you). Additional charges of Rs. 75 apply.

We’re constantly thinking up new ways to give you more choices while making transactions with us! We will surely have even more methods of payment in the future.

Which currencies are accepted on Teesort.com?

We accept INR during Cash on Delivery and USD through Paypal.
We are actively working to give our customers more payment options.

Does Teesort provide cash on delivery in my city?

We believe in constantly stretching our limits. 
We offer cash on delivery (COD) at many locations in India depending on the pin code. The website will automatically give you the option of COD if the pin code is served through this facility. Isn’t that cool? 

Return Policy

How does your Refund Policy work?

Your satisfaction is central to us. If you’re not satisfied, quickly send the product back to us and you can get the refund. 
However, you surely understand that if you have used the T-shirt and/or washed it, we will not be able to offer you a refund.
If you have any other query about returns, please feel free to email us @ – info@teesort.com

The T-Shirt I received is faulty. How can I return?

Teesort honours your rights. Our in-house quality control department takes utmost care to provide only the best quality T-shirts. So these events are unlikely yet in case you have received a faulty product, return us the same unused within 7 days of receipt, you will be provided refund. 

Who accepts the postal charges for the goods returned?

If the goods are damaged in transit or have a manufacturing fault, then TeeSort will bear the return charges.

I want to exchange my t-shirt for a new size. What do I do?

 

Please send us back the t-shirt(s) to the below mentioned address. Please ensure that the packet is sealed properly so that no tamper can take place.
 
TeeSort.com
A-167, FF, Phase 2, Chattarpur Enclave, 
Street 24, New Delhi- 110074
Ph: +91-11-26302764
 
Upon receipt, someone from our team will contact you and manage the exchange subject to availability.

User Account Information

Do I have my profile page?

Of course you do, all you need is a TeeSort account and thats free!
Click on the My Account link on the top bar and you will be taken to your profile page.

Can I change the username of my account?

Yes of course. Nothing is frozen at Teesort. If you wish to change any of your information including username, click on the Edit your account information link on the right hand side navigation, after you’ve logged into the system.

How can I check the Royalty Bonus points / Reward Money I have earned?

We keep a track of your bonus points and make the information accessible to you!
After logging in and going to the 'My Account' section, click on the Reward Amount link on the right hand side navigation to check your bonus points. 

I forgot my password. How can I log in?

Don’t panic. Just click on the link forgot password on the right hand side of the top bar. Enter your email address and click on submit. If you are a registered user, you will receive your new password by email.

Retail Queries

I want to buy TeeSort T-Shirt's for my retail store, how can I contact you?

For retail queries, please email us at sales@teesort.com and we will get in touch with you.


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